🛡️ Warranty Period

6 months from the date of purchase (subject to a valid proof of purchase).

✅ Warranty Coverage

Free repair of core components and standard accessories (motherboard, ASIC chips, control board, etc.) for failures caused by non-human factors.

⚠️ Out-of-Warranty (Not Covered)

Damage caused by any of the following is not covered:

• Unauthorized disassembly or repair (not performed by Magicminer)
• Water ingress / liquid damage
• Lightning strike or power surge
• Dropping, impact or physical shock
• Unauthorized modification or private wiring
• Abnormal power supply / voltage issues
• Natural disasters and other force majeure events

🔧 After-Sales Process

⏱️ Repair Turnaround

7 business days after receiving the returned device — inspection and result feedback will be completed within this window.

🚚 Shipping Cost

To prevent disputes, all shipments (inbound and return) use cash-on-delivery (COD/collect):

• In-warranty: each side covers one-way shipping (you pay one leg, Magicminer pays the other).
• Out-of-warranty: all shipping costs are borne by the user.

📋 Service Notes

• Please keep your purchase invoice, order screenshot or any other valid proof of purchase in a safe place.
• The device serial number must match the purchase information; otherwise your warranty rights may be affected.
• For repairs outside the warranty period or outside the warranty scope, material and labor fees will be charged according to Magicminer's standard rates.

💬 Technical Support

📧 Email: support@magicminer.com

🌐 Website: www.magicminer.cc

Scan the QR codes below to add our official support agents on WhatsApp or Telegram and get dedicated after-sales help.