Service
Service & Support
From setup to troubleshooting — we're here to help you mine with confidence. Explore our support resources or reach out to our team directly.
Warranty
6-month warranty covering manufacturing defects. We stand behind the quality of our products.
Shipping
Free shipping to China. Global shipping with transparent rates calculated at checkout.
Returns
30-day return policy for eligible items. Please check our Refund Policy for full details.
Frequently Asked Questions
What is your warranty policy?
We offer a 6-month warranty for all products, covering manufacturing defects. For more details, please refer to our Refund Policy page.
How do I set up my miner?
Please refer to the official user manual for your specific model. You can find all manuals on our Manuals page. We also have step-by-step Setup Guides available.
What is your shipping policy?
We offer free shipping to China and flexible international shipping rates. For more details, please refer to our Shipping Policy page.
How do I troubleshoot my miner?
Check out our Troubleshooting page for common issues like WiFi disconnection, zero hash rate, and overheating. For firmware updates, visit our Firmware page.
How do I contact support?
You can reach us via WhatsApp, Telegram, or email at business@magicminer.cc. Our support team is available during business hours.
Manuals
Download official user manuals for every model. Setup guides, pool config, and troubleshooting.
View Manuals →Guides
Step-by-step tutorials from first setup to advanced optimization. Learn to mine smarter.
Browse Guides →Firmware
Download the latest firmware for your device. Always read update notes before upgrading.
Download Firmware →Troubleshooting
Fix common issues fast. WiFi drops, zero hash rate, overheating — find solutions here.
Get Help →Fast response for urgent issues and sales inquiries.
Chat Now →Telegram
Join our community and get support from the team.
Join Channel →For detailed inquiries and business partnerships.
Email Us →Contact Form
Submit a ticket and we'll get back to you within 24 hours.
Submit Form →